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Browse Frequently Asked Questions

Accessing Your Account

» How come when I try to go to our URL I get the main FTH website?
» How long does it take from the time the website is ordered until it works?
» I cannot login to my brand new account, why?
» Site Administration User and Password
» What if we forget our password?
» What is "admin access"?
» What is "guest access"?
» What is "member access"?

Backups

» Does Freetoasthost backup our site
» I would like to backup my website to either a disk or to my harddrive. How should I go about this?

Browser Support

» What internet browsers does FTH support

Calendar

» What user and password do I use to access the Calendar Admin

Changing Admin

» How do I change the Website admin contact / owner?

Design

» How do I resize an image before uploading to my fth site.
» How do I upload a custom logo / top banner?

Email / Mailing Lists

» freetoasthost email addresses
» How come I cannot send e-mail to my list?
» What is a mailing list?
» What is the difference between the "member list" and "officer list"?

Forum

» What if we get an error when trying to update forum permissions?
» Where can i find information / tutorial on Administration of our forum?

Getting a New FTH Website

» How long does it take to get my website?
» I requested a FTH site and received my welcome email, but the site is gone

Getting Support

» As a member of a club and not the webmaster, can I get support?
» As the site administrator, how can I get support?
» What level of technical support can we expect?

Login

» I cannot log into the site

Members Area

» How do I change a Members picture.
» The members pictures are all distorted

Pre Signup Questions

» Are there any limits on bandwidth, storage and/or memory?
» Can we customize or upload our own site?
» Can we use FreeToastHost for Toastmasters entities other than clubs, such as Areas, Divisions, or Districts?
» Can you tell me about the servers/security these sites are hosted on?
» Has this site been approved by Toastmasters International?
» How do I request a FTH website?
» Is there any phone support or anyone I can call about this service?
» We have a closed (private) club... how can FreeToastHost.org benefit us?
» What will be our URL? Can we use our own domain name?
» Where can I see an example site?
» Why is this free? What's the catch?

Semi-Annual Dues Notice

» How does the due collection tool work?

Spam / Viruses

» Our local ISP has blocked Freetoasthost mail server due to spam. What can you do?

The Duty Roster

» Are there any tools to assign duties, like Club Scheduler?
» Can I add more "Duties" to the Roster
» Can I change the order the duty rosters appear?
» How do I access the historical data, of who did what in the past?
» How do members access the duty roster?
» Is there a way to change the duties on the duty roster?
» What are some of the features of the duty roster?
» What is the duty roster?
» What is the suggested duty roster procedure?
» What kind of special access to the duty roster does the administrator have?
» What kind of special access to the duty roster does the toastmaster have?

Website Administrators

» How do I select those members that can update the roster, goals, dues areas of our website
» How do we delete FAQ section (or any standard page) from our site?
» How do we update the FAQs?
» How do we use the club calendar?
» How do we use the forum?
» So what did I get myself into?
» So what is the bare minimum I need to do?
» What if I delete my homepage by accident?
» Why has my FTH website been deleted?

Website Statistic Reports

» Can you explain how to read the stat reports?

Your Username / URL

» Can I change our username / URL?
» What is my/our "FTH URL"?