How come when I try to go to our URL I get the main FTH website?
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Home » Frequently Asked Questions These FAQs were created from thousands of member posts over 4 years.  If you have a question, the chances are it is answered here!  Please do not use the comments to ask questions!  Comments are for adding advice and/or tips.


Frequently Asked Questions » Accessing Your Account
Q. How come when I try to go to our URL I get the main FTH website?

A. Usually one of three reasons:

  1. You are typing a "www" before your URL.  This is not your URL.  The typical "www" is REPLACED by your club username, not entered before.
  2. You waited more than 30 days before activating your account.  If accounts are untouched after 30 days of the setup date, we assume it will not be used and remove it.  If this happened to you, just request your FTH website again.
  3. Your FTH website had no activity for several months.  Once again, in order to make room for clubs that use the software, we removed those accounts not in use.

If your site was removed, simply request it again using the form at http://www.freetoasthost.org/membershipinfo.html


:created by Bo and last updated by Brian on 2007-01-26 00:00:00 - viewed 11043 times

Comments

Brian McDonald
Group Administrator		Brian said on Saturday, June 16th 2007 @ 9:13 PM:

Do not post support issues in the FAQ. Please post them in the communication system.